Genesai.io, an emerging AI startup, needed a comprehensive SaaS platform to deliver their suite of AI-powered tools (chatbots, voice agents, and automation dashboards) to businesses of all sizes. Their vision was ambitious: create a user-friendly platform that allows non-technical users to deploy and manage AI agents while supporting B2B, B2C, and white-label agency use cases.
Key Challenges:
✔Integrate multiple third-party APIs (voice, chat, SMS, email) into a single unified interface
✔Design a modular backend architecture to support different user types and permission levels
✔Build a scalable, responsive dashboard that handles complex AI workflows
✔Implement real-time credit usage tracking and billing systems
✔Create customizable editors for chatbot and voice agent configuration
✔Deliver a polished, market-ready product in under 2 months
Our Solution
We architected and developed a production-grade SaaS platform from the ground up, focusing on scalability, clean code, and exceptional user experience.
Technical Implementation:
Frontend:
Built with Next.js and TypeScript for a fast, responsive dashboard UI
Backend:
Designed a modular API architecture supporting multi-tenancy and role-based access
Integrations:
Unified voice, chat, SMS, and email APIs into seamless workflows
Real-time Systems:
Implemented live credit tracking and usage analytics
Custom Editors:
Developed intuitive visual editors for configuring AI agents without code
White-label System:
Built agency capabilities allowing clients to rebrand and resell the platform
Development Approach:
✔Iterative design sprints with continuous client feedback
✔Scalable component architecture for future feature expansion
✔Comprehensive testing to ensure stability across user types
✔Smooth onboarding flow to reduce user friction
The Results
Genesai.io launched with a professional, feature-rich platform that exceeded their initial requirements:
✔On-time delivery in 8 weeks
✔Full API integration across voice, chat, SMS, and email systems
✔Scalable architecture supporting B2B, B2C, and agency models
✔Professional UI/UX praised by early users
✔Ready for market with zero technical debt
✔Client owns 100% of the code and IP
Client Impact
"We went from concept to live product in 2 months. Our users find the platform intuitive, our agency partners love the white-label features, and we're scaling faster than anticipated. Zera delivered exactly what we needed."
A
Alex Rivera
Founder & CEO, Genesai.io
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